Shipping & Delivery

Shipping & Delivery Policy

At BAGZ GALLERY, we aim to deliver your favourite bags safely and as quickly as possible across Pakistan.

1. Delivery Coverage

We deliver to serviceable locations across Pakistan, subject to courier availability.

2. Order Processing

Orders are processed after placement. Our team may contact you via phone or WhatsApp to confirm your order details before dispatch.

3. Estimated Delivery Time

Order Processing: 1–2 business days
Delivery: Approximately 3–5 business days after dispatch

Delivery times are estimates and may vary due to your location, public holidays, weather, or courier delays.

4. Shipping Charges

Delivery charges, if applicable, will be displayed at checkout or communicated before order confirmation. Any free delivery or bundle offer will apply according to the terms displayed on our store.

5. Cash on Delivery (COD)

Cash on Delivery is available in eligible locations. Please keep the order amount ready when your parcel arrives.

6. Order Tracking

Once your order is dispatched, we may share your courier tracking number through WhatsApp or SMS. You can use that number on the relevant courier’s official tracking website.

7. Delayed or Undelivered Orders

If your parcel is delayed or the tracking status has not updated, contact our support team with your order number so we can assist you.

8. Incorrect Address or Contact Details

Please provide an accurate delivery address and active phone number when placing your order. Incorrect or incomplete information may cause delays or failed delivery.